- Banking
3 reasons why your financial product offers fail to convert
Generic offers cost banks trust and revenue. Discover the 3 reasons product offers miss the mark and the customer segmentation solutions.
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Build for real life
We collect, enrich, and contextualise the data fragments. Enabling you to deliver intelligent personalised financial journeys and drive better customer outcomes.
Trusted by
Banking and lending solutions
Connect the data dots to see the whole person and meet your customers where they’re at. Pinpoint individual goals and needs. Then, deliver intelligent personal financial journeys, making precise product recommendations to match behaviour and lifestyle. Harness enriched data to transform every interaction into an intelligent decision point, driving higher customer lifetime value and unprecedented cross-sell opportunities.
Enhance decisioning with fine grained, real-time, enriched data that drives predictive outcomes. Enabling you to match more people instantly to the products and services they need. Make real-time suitability decisions faster, at a lower cost, and while controlling the risk.
Pension and wealth solutions
Understand the individual member and help them maximise their assets across their entire lifetime. Attract and win young savers early to secure primacy and build saving habits. In mid-life, use an individual’s data to show and action the next best step through intelligent personalised journeys. As members approach retirement provide Targeted Support and holistic choices to that support dynamic draw-down options to reflect data driven lifestyle requirements that consider all available savings and investments.
Build for real life and help your customers reach their long-term goals while you benefit from improved customer lifetime value.
Find out how Moneyhub builds for real life
"As we continue our journey to equip Mercer Master Trust members to achieve the best possible pension savings outcomes, Moneyhub's commitment and cutting-edge solutions remain integral to our success"
Tim Adams Head of Digital, Mercer
Mercer partnered with Moneyhub to make it easy for members to engage with and understand their pensions, and to view retirement savings in the context of their wider financial wellness. The analytics and intelligence engine at Moneyhub, powered by AI, ensures that Mercer Money users are continually engaged through personalised, actionable nudges that keep them on track to meet their goals.
"By partnering with Moneyhub and using Open Banking technology we are able to streamline the process and in doing so allow our members to start earning a higher rate of interest on their money right from day one."
Daniel King Chief Digital Product Owner, Nationwide
Since the roll-out, Nationwide has seen a significant reduction in the average time it takes for customers to pay money into a new account after opening it. Before open banking payments technology was implemented, it would take four days but this has now been reduced by 75% to just one day.
"We’ve used Moneyhub to expand into new segments of customers, such as self-employed, giving us more data and confidence when looking at lending in new areas".
Tim Parry Personal Loans Director, Admiral
By adding Moneyhub into the underwriting review process, Admiral Money were able to approve an additional 18% of loan applications whose CRA score would have previously been referred, or edge case declines.
Products
Trusted by banking, lending, pensions, wealth, and insurance businesses, we accelerate the re-invention of customer interactions.
Categorisation and Enrichment Engine
Transform messy financial data into clear, actionable intelligence. Our best-in-class Categorisation and Enrichment engine delivers superior accuracy and coverage, powering your applications for better affordability, vulnerability, and hyper-personalised customer outcomes.
Data Aggregation
Connect to all of a customer's accounts, both financial and non-financial. Standardise foundational and advanced data for seamless analysis. Our Data Aggregation solution provides market-leading connection, resilience and coverage, ensuring a reliable data foundation for your intelligent banking, pension and investment products.
Data Explorer
Turn raw financial data into proactive business decisions. Data Explorer provides interactive analytics and reporting dashboards, giving your teams the deep customer insights needed to identify new product segments, measure share of wallet, and optimise market strategy.
Data Insights and Recommendations
Deliver the proactive future of finance today. Our Data Insights and Recommendations platform uses proprietary AI to instantly generate personalised, automated journeys, guiding users with the exact 'next-best-action' needed to optimise their money and secure lifelong financial well-being.
Embedded Solutions and Portals
Launch superior customer experiences instantly. Our Embedded Solutions and Portals provide trusted, pre-tested journeys—from secure consent to next best action modellers—ensuring a seamless user experience and out-of-the-box compliance with complex Open Finance standards.
Payments
As a regulated AIS and PIS provider we streamline account-to-account payments. Embedding our API-first services in our clients user journeys we move money faster, giving a better client experience using bank-level authentication. With Smart or Variable Recurring Payments allow frictionless journeys with automatic triggering so customers can move money where it's needed.
See what's possible with Moneyhub
- Banking
9 reasons why your customers aren’t recognising their transactions
9 reasons customers don't recognise transactions in their banking app. Learn how vague merchant data, missing context, and timing gaps drive avoidable disputes and bank opex costs.
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- Banking
Liar-buyer fraud: the dispute crisis draining UK banks
The need-to-know cost drivers behind false chargeback fraud and the practical enrichment tools that provide the insights you need to build a robust dispute defence for your bank.
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- Banking
- Lending
Five lessons on affordability lending from our conversation with Admiral Money
Open banking has been talked about in lending circles for years, but it's rare to hear a lender walk through exactly what changed when they used it. Here's what stood out from our conversation with Admiral Money.
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- Banking
3 features to integrate into your banking app to lower support costs
Cut support costs with 3 banking app features: transaction enrichment, smarter fraud detection, and AI chatbots that know when to escalate.
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- Banking
Card testing fraud: spotting BIN attacks before the large drain
Spot card cracking by enriching transaction data, scrutinising merchants, paying attention to tiny transactions and using risk scoring. Feed confirmed attacks back into your model to improve card cracking detection over time.
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