Products > Data Insights and Recommendations

Data Insights and Recommendations

Gain a deeper understanding of your customer base to make data-driven decisions that stick.

Use Cases

Evidence regulatory compliance

Deliver automated, transaction-level dashboards that map customer attributes directly to the four FCA Consumer Duty outcomes, providing a clear audit trail.

Support vulnerable customers

Use real-time pattern analysis to flag early indicators of financial distress, such as reliance on high-cost credit or significant income shocks, allowing for timely intervention.

Enhance credit risk models

Boost traditional, backward-looking credit scores with dynamic data, including debt-to-income ratios, income consistency scores, and emerging debt obligations.

Drive growth

Identify critical life events (e.g., a new salary, change in spending patterns) and create high-intent micro-segments for personalised marketing and product recommendations, increasing engagement and reducing churn.

Gain market intelligence

Gain insight into competitor analysis and emerging market trends. Build meaningful Product Strategies that address emergent trends rather than waiting to react after the fact.

How it works: Data Insights and Recommendations

Choose to power by our Open Data connections, your own in-house transaction data, or a combination of both. Insights are delivered in a range of formats and can be seamlessly embedded into your existing systems.

Determine your customer segments and report parameters for reporting using intuitive AI tools.

Moneyhub sets up the reports on a cadence of your choice.

Reports are delivered via an API / Data Feed for real-time integration or a Secure File Transfer Protocol (SFTP) for batch processing or via our intuitive reporting suite.

Use the strategic insights to take action at a business and user level.

Identify

opportunities

Segment

with fine grain accuracy

Engage

with next best actions

Capitalise

on product uptake

Ready to build for real life?

Product features

Explore the full suite of core capabilities at Moneyhub.

Go beyond basic spending analysis to understand the specific financial products and services your customers use with granular transaction insights. Set up alerts for proactive monitoring to stay ahead of emerging risks and opportunities.

Core

Transaction Intelligence

Pinpoint mortgage providers, insurance types, and utility providers, including payment amounts, dates, and schedules.

Core

Cash Flow Insights

Examine income versus both discretionary and non-discretionary spending to understand a customer’s financial resilience and savings capacity.

Core

Life Event Indicators

Detect changes in income patterns that signal a new job or salary change, or analyse changes in spending habits to predict life events like a new baby.

Core

Vulnerability Indicators

Proactively identify customers showing signs of financial vulnerability, such as outgoings regularly exceeding income or missed payments.

Core

Income Shock Alerts

Receive notifications of a sudden decline or missed income payment against a backdrop of stable outgoings.

Core

New Loan Alerts

Identify when users take out new loans, particularly multiple or high-cost short-term credit products

“Being able to unlock the power of categorised transaction data in order to improve the financial wellbeing of our members has been revolutionary for those members currently renting but with desires to build their credit history.”

Tom Eyre Co-founder, Loqbox

Loqbox Rent, powered by Moneyhub, reports rental data to improve 40,000 credit scores. A user can simply and securely link their bank account to Loqbox Rent, tell them the rent date and amount, and make payments as normal each month. This can help individuals boost their credit score and build their creditworthiness, meaning they can access fairer rates from lenders, which can save them £1,000s. 9/10 Loqbox members recognise that taking charge of their finances has positively impacted other areas of their lives. 63% of members mention reduced stress, and 50% of members reference their mental health as an improved area.