Last updated: 12/08/2026

Connections Status

We support thousands of connections, and sometimes providers have issues, so here you can find out more about our currently impacted services.

Announcements

Regular Maintenance – 14/08/2026 – 01:00AM  to 05:00 AM – Work completed at 3:10 AM

SmartPension – Connectivity Issue
Our technical teams have raised the issue with the provider

Current Issues

Pension Bee – Connectivity issue

Our technical teams have raised the issue with the provider

Tide – Sync issue

Sync rate has dropped from 80% to 60%

Handlesbanken – Sync issue

Sync rate has dropped from 80% to 60%

Vanquis Bank – Connectivity issue

Our technical teams have raised the issue with the provider

Scottish Widows – Work Place Pensions – Connectivity issue

Our technical teams have raised the issue with the provider

Student Loans / Student Finance – Connectivity issue

Our technical teams have raised the issue with the provider – slow improvement has been seen

Nationwide – Mortgages – Connectivity issue

Our technical teams have raised the issue with the provider

Equiniti Shareview – Connectivity issue

Our technical teams have raised the issue with the provider – Success rates improving  

Halifax Online Share Dealing – Connectivity issue

Our technical teams have raised the issue with the provider

Virgin Money – Credit card – Connectivity issue

Our technical teams have raised the issue with the provider – Success rates stabilising.  

Lifesight – Connectivity issue with provider
Our technical teams have raised the issue with the provider – Success rates improving.

Fidelity – Connectivity issue with provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

TPT Pensions – Connectivity issue with provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Prudential – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Now Pensions – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Zopa Loans – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are working on the resolution.

Previous Connections – Currently not fully supported

Aviva (Pensions, Savings & Investments)

Moneyfarm (Pensions, Savings & Investments) – Partially available, limited success.

NS&I (Savings & Investments)

Aegon Retiready (Pensions)

Halifax (Loans & Mortgages)

Lloyds (Loans)

Nest (Pensions)

Scottish Widows Personal Pensions / Scottish Widows Bank (Mortgages) – Partially available, limited success.

Quilter (Investments & Pensions)

Prudential (Investments & Pensions)

eToro (Investments)

Marcus / Goldman Sachs (Savings & Investments)

Trading 212 (investments)

Provider led decisions have prevented the full availability of the above connections.