The UK’s largest life insurer, a fintech firm, and the life and pensions arm of one of the UK’s largest retail banks, are the latest three companies to join the coalition of potential pensions dashboard operators.
Aviva, Mintago and Scottish Widows, which is part of Lloyds Banking Group, join Just Group, Legal & General, Moneyhub and Standard Life, part of Phoenix Group, who will collectively work with government and regulators to help support the successful launch of dashboards for consumers.
Having originally agreed to work with the Pensions Dashboards Programme as a Volunteer Participant, Aviva have continued to advocate for Qualifying Pensions Dashboard Services (QPDSs) and the benefits they will bring to UK consumers. Aviva will apply to the FCA to become a regulated dashboard operator once the QPDS regulatory framework has been finalised and applications can be submitted.
Mintago, a London-based fintech founded in 2019 with a team of 30 people, also aims to become a QPDS operator as soon as possible. It has received a £774,000 innovation loan from Innovate UK to enhance its technology platform which enables businesses to support their employees with their financial planning, alongside a comprehensive suite of financial wellbeing benefits.
Scottish Widows says we are in the ‘Connected 20s’, the decade when tech finally comes into its own to help people manage their day-to-day lives, including their money, savings and pensions. Becoming an FCA regulated QPDS operator is a natural next step for Scottish Widows, giving customers more control and helping them find their lost pensions.
Other potential operators of commercial pensions dashboards interested in joining too should contact the Dashboard Operators Coalition (DOC) at info@pdoc.org.uk.
Independent Pensions Dashboards Consultant, and DOC Chair, Richard Smith, said:
"The sheer diversity of Aviva, Mintago and Scottish Widows as organisations demonstrates the wisdom of the government’s multiple dashboards policy. A diversity of dashboards, all regulated by the FCA and showing the same pensions data, means consumers will be able to see all their pensions together in the place of their choosing. More access points means more engagement.
“With the FCA’s consultation on QPDS Rules now closed, PDP’s resources bolstered as reported by the NAO, and certainty from DWP that pensions data will start becoming digitally connected from April 2025, many more diverse firms are planning to offer customers a QPDS. They’re all welcome to join the DOC to help launch great dashboards for consumers as soon as possible.”
Aviva Director of Workplace Pensions, Emma Douglas said:
“Pension dashboards are set to help deliver a pensions revitalisation, now and for future generations. Supporting our customers to ensure they get the retirement they deserve is paramount and expanding our digital service to include a holistic pension wealth view will help do just that. By joining the Coalition and its like-minded dashboard operators, we can collectively contribute to this important development. Driving positive change for consumers is at the heart of the Coalition’s ethos.”
Mintago Co-Founder, Chief Operating Officer and Chief Financial Officer, Daniel Conti said:
“We are thrilled with our participation in what will transform the pensions landscape for consumers. At Mintago, we are dedicated to integrating comprehensive financial planning into a core part of employee wellbeing benefits. Our involvement as a QPDS operator represents a natural extension of our platform by offering individuals the ability to view their live pensions data as part of accessing their workplace benefits in a seamless and intuitive way, empowering them to make informed decisions about their financial future.”
Scottish Widows Workplace Pensions Director Graeme Bold said:
“I’m delighted Scottish Widows is part of the drive to establish pension dashboards, which are set to revolutionise how people will interact with their pensions. Our Retirement Report shows that 35% of people are not on track for even a minimum lifestyle in retirement and so it’s important to give people the financial insights they need, now.
“Dashboards are a huge opportunity for people to bring their pensions together to better plan for their future. We already see customers connecting their pensions via Open Finance in the Scottish Widows app, demonstrating there is demand for a dashboard that helps people see their savings in one place and better plan for their retirement.”
End
Notes to the editor
Organisations interested in finding out more about, or joining, the Dashboard Operators Coalition (DOC) should contact info@pdoc.org.uk.
Contacts
Richard Smith Eleanor Ross
Chair, Dashboard Operators Coalition (DOC) Senior Account Director, Teamspirit
info@pdoc.org.uk eross@teamspirit.co.uk
M: +44 (0)7739 449 064 M: +44 (0)7393 758 446
About Aviva
We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China. We help our 19.2 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
About Mintago
Mintago is the all-in-one platform for businesses that want to invest in their team’s financial wellbeing. We’re simplifying the world of finance for employees — bringing everything they need together, into a single hub. With Mintago, employees can access our comprehensive mix of benefits and learning resources, alongside pensions, salary sacrifice schemes and more — all from one place. We’re building a home for financial wellbeing, helping people make smarter choices and do more with their money.
About Innovate UK
Innovate UK, part of UK Research and Innovation, is the UK’s innovation agency. It works to create a better future by inspiring, involving and investing in businesses developing life-changing innovations. Its mission is to help companies to grow through their development and commercialisation of new products, processes and services, supported by an outstanding innovation ecosystem that is agile, inclusive and easy to navigate.
About Scottish Widows
Founded in 1815, Scottish Widows is part of Lloyds Banking Group, the UK’s largest digital bank and financial services group. With over £210bn assets under administration and six million customers, Scottish Widows’ award‐winning product range includes workplace and individual pensions, annuities, life cover, critical illness, income protection as well as savings and investment products. Customers can access our products and services through independent financial advisers, directly, and through all Lloyds Bank, Bank of Scotland and Halifax branches.