Last updated: 27/08/2026

Connections Status

We support thousands of connections, and sometimes providers have issues, so here you can find out more about our currently impacted services.

Announcements

HSBC Mivision Connectivity Issues

Our engineers are investigating

HSBC Mortgage – Connectivity Issue
Our technical teams have raised the issue with the provider

Current Issues

SmartPension – Connectivity Issue
Our technical teams have raised the issue with the provider

Pension Bee – Connectivity issue
Our technical teams have raised the issue with the provider

Tide – Sync issue – Sync rate has dropped from 80% to 60%

Handlesbanken – Sync issue – Sync rate has dropped from 80% to 60%

Vanquis Bank – Connectivity issue
Our technical teams have raised the issue with the provider

Scottish Widows – Work Place Pensions – Connectivity issue

Our technical teams have raised the issue with the provider

Student Loans / Student Finance – Connectivity issue

Our technical teams have raised the issue with the provider – slow improvement has been seen

Nationwide – Mortgages – Connectivity issue

Our technical teams have raised the issue with the provider

Equiniti Shareview – Connectivity issue

Our technical teams have raised the issue with the provider – Success rates improving  

Halifax Online Share Dealing – Connectivity issue

Our technical teams have raised the issue with the provider

Virgin Money – Credit card – Connectivity issue

Our technical teams have raised the issue with the provider – Success rates stabilising.  

Lifesight – Connectivity issue with provider
Our technical teams have raised the issue with the provider – Success rates improving.

Fidelity – Connectivity issue with provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

TPT Pensions – Connectivity issue with provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Prudential – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Now Pensions – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.

Zopa Loans – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are working on the resolution.

Previous Connections – Currently not supported

Aviva (Pensions, Savings & Investments)

Moneyfarm (Pensions, Savings & Investments) – Partially available, limited success.

NS&I (Savings & Investments)

Aegon Retiready (Pensions)

Halifax (Loans & Mortgages)

Lloyds (Loans)

Nest (Pensions)

Scottish Widows Personal Pensions / Scottish Widows Bank (Mortgages) – Partially available, limited success.

Quilter (Investments & Pensions)

Prudential (Investments & Pensions)

eToro (Investments)

Marcus / Goldman Sachs (Savings & Investments)

Trading 212 (investments)

Provider led decisions have prevented the full availability of the above connections.