Last updated: 13/10/2025

Connections Status

We support thousands of connections, and sometimes providers have issues, so here you can find out more about our currently impacted services.

Announcements

 

L&G connection – Connection suspended

While we investigate an issue, we have decided to suspend the connection.

Fidelity – Connectivity issue with the provider

Our technical teams have raised the issue with the provider – We are awaiting an update.

AJ Bell ‘InvestCentre’ – Connectivity issue with the provider

Our technical teams have raised the issue with the provider – We are awaiting an update.

TPT Pensions – Connectivity issue with the provider 

Our technical teams have raised the issue with the provider – We are working on the resolution.

Current Issues

 

  • Trading 212 – Blocked by the provider
    Our technical teams have raised the issue with the provider – We are awaiting an update.

 

  • Prudential – Connectivity issue with the provider
    Our technical teams have raised the issue with the provider – We are awaiting an update.

 

  • AJ Bell ‘You Invest’ – Connectivity issue with the provider
    Our technical teams have raised the issue with the provider – Success rate improving.

 

  • St. James’s Place – MFA / Changes to login process blocking connection
    Our technical teams have raised the issue with the provider – We are awaiting an update.

 

  • Now Pensions – Connectivity issue with the provider
    Our technical teams have raised the issue with the provider – We are awaiting an update.

 

  • Aviva – Connectivity issue – Confirmed partially blocked by Provider
    Our Tech & Senior Leadership Team have raised the issue with the provider – Success rate fluctuating as some users have been able to save new credentials and work around the partial block.

 

  • Zopa – Connectivity issue with the provider
    Our technical teams have raised the issue with the provider – We are working on the resolution.

Upcoming Connections – We’re working on it

 

  • Moneybox
    Connection is being investigated.

 

  • Wealthify
    Connection is being investigated.

Previous Connections – Currently not supported

 

  • Moneyfarm (Pensions, Savings & Investments)
  • NS&I (Savings & Investments)
  • Aegon Retiready (Pensions)
  • Halifax (Loans & Mortgages)
  • Lloyds (Loans)
  • Nest (Pensions)
  • Scottish Widows Personal Pensions / Scottish Widows
  • Bank (Mortgages)
  • Quilter (Investments & Pensions)
  • Prudential (Investments & Pensions)
  • eToro (Investments)
  • Marcus / Goldman Sachs (Savings & Investments)

 

Provider led decisions have prevented the availability of the above connections.