Last updated: 13/10/2025
Connections Status
We support thousands of connections, and sometimes providers have issues, so here you can find out more about our currently impacted services.
Announcements
L&G connection – Connection suspended
While we investigate an issue, we have decided to suspend the connection.
Fidelity – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.
AJ Bell ‘InvestCentre’ – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.
TPT Pensions – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are working on the resolution.
Current Issues
- Trading 212 – Blocked by the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.
- Prudential – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.
- AJ Bell ‘You Invest’ – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – Success rate improving.
- St. James’s Place – MFA / Changes to login process blocking connection
Our technical teams have raised the issue with the provider – We are awaiting an update.
- Now Pensions – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are awaiting an update.
- Aviva – Connectivity issue – Confirmed partially blocked by Provider
Our Tech & Senior Leadership Team have raised the issue with the provider – Success rate fluctuating as some users have been able to save new credentials and work around the partial block.
- Zopa – Connectivity issue with the provider
Our technical teams have raised the issue with the provider – We are working on the resolution.
Upcoming Connections – We’re working on it
- Moneybox
Connection is being investigated.
- Wealthify
Connection is being investigated.
Previous Connections – Currently not supported
- Moneyfarm (Pensions, Savings & Investments)
- NS&I (Savings & Investments)
- Aegon Retiready (Pensions)
- Halifax (Loans & Mortgages)
- Lloyds (Loans)
- Nest (Pensions)
- Scottish Widows Personal Pensions / Scottish Widows
- Bank (Mortgages)
- Quilter (Investments & Pensions)
- Prudential (Investments & Pensions)
- eToro (Investments)
- Marcus / Goldman Sachs (Savings & Investments)
Provider led decisions have prevented the availability of the above connections.