Consumers can gain 360° view of financial lives with documents and data connections side by side
Businesses can reduce costs of document creation and mailing
Additional communication features from Legado help accelerate businesses operational efficiency
1Legacy and WPS Advisory already using capabilities as part of their Moneyhub powered Open Finance solutions
Moneyhub, the engagement, data and customer journey platform and Legado, the communications platform have partnered to integrate Legado’s Document Vault and Interactive Hub onto the Moneyhub Open Finance platform. This integration allows Moneyhub clients to see and store what matters most to their customers, increasing opportunities for engagement.
Legado’s Digital Vault, a highly secure and personalised document repository alongside Legado's Interactive Hub, a powerful suite of communication features built for businesses, have been introduced to Moneyhub’s clients to broaden the Moneyhub proposition, enabling customers to store important personal and financial documents in a safe and secure location and promptly receive key communications from their providers. The Interactive Hub also provides businesses with a range of communication tools, helping support regulatory compliance and drive down costs associated with communications.
Combining with Moneyhub’s real time transaction data powered by Open Banking and Open Finance, this integration equips businesses with the insight needed to provide their customers with personalised and of-the-moment products, services and communications.
Moneyhub’s integration with Legado is already benefiting its clients. 1Legacy, a financial and life planning platform, uses Moneyhub’s personal technology platform to offer its customers comprehensive financial planning support, including secure document storage via its app Lifefile. Lifefile acts as a personal vault for everything from house deeds to wills, all stored securely and accessible to those that matter most, when it matters most. Customers of 1Legacy automatically receive a digital copy of their will within their Lifefile, which is embedded within the white labelled Moneyhub platform.
In addition, WPS Advisory’s app Lifestage powered by Moneyhub’s Open Banking and Open Finance technology also benefits from the Legado integration. WPS Advisory’s clients can enrol their employees onto the app, enabling them to benefit from Moneyhub’s money management tools alongside personalised support and financial advice as required. The Interactive Hub enables advisers to send documents safely and securely to the employees which can be reviewed, signed and shared straight through the app, allowing for much faster communications, and eliminating printing and postage costs.
Dan Scholey, Chief Commercial Officer at Moneyhub comments: “So much of our financial lives still exists on paper, but this no longer makes sense in the face of an increasingly digitised world. Moneyhub’s integration with Legado enables our clients to provide their customers with a safe and secure place to share and store their information. Not only will this logistically save businesses time and money, but combined with Moneyhub’s real time transaction data, customers are receiving the most relevant and personalised advice and guidance for their circumstances, improving engagement and subsequently financial outcomes. And they have the peace of mind that their documents are stored safely and securely for when they’re needed. A true win-win.
“In the age of Consumer Duty, where businesses not only have to act in good faith, avoid causing foreseeable harm and enable customers to pursue their financial objectives but also be able to prove that they’re doing so. This integration adds another string to their bow - Businesses can engage with their customers directly, evidence that communications have been read and check understanding directly through the Moneyhub platform.”
Josif Grace, CEO and founder of Legado, said: “Our solution helps firms interact with their clients in a more secure and personalised way, reducing operating costs and complexity, as well as environmental impact. Combining our Interactive Hub and Digital Vault with Moneyhub’s platform enables firms to learn more about their customers and build automated, data powered consumer journeys to help users organise products and life events - we’re completely aligned in our vision to simplify consumers’ financial lives, in turn improving engagement and outcomes.”
ENDS
Contacts
Ingrid Anusic Eleanor Ross
Marketing Director, Moneyhub Senior Account Director, Teamspirit (Moneyhub PR Agency)
ingrid.anusic@moneyhub.com ERoss@teamspirit.uk.com
M: +44 783 722 6553 M: +44 7393 758 446
About Moneyhub
Moneyhub’s goal is simple; to work with our clients to improve the financial wellness of people, their businesses, and their communities. Hundreds of companies use our award-winning Open Banking and Open Finance technology to better understand their customers through data so they can comply with Consumer Duty, deliver them more suitable products, and automate money management or payments to ultimately increase their capacity to spend, save or invest more.
For more information, please visit www.moneyhub.com.
About Legado
Legado is a leading digital platform based in Edinburgh, dedicated to revolutionising customer communication and interactions across the financial services and legal sectors. Founded in 2018, Legado offers innovative solutions that streamline and secure client interactions, enabling organisations to enhance their digital communications and meet evolving customer expectations. With flagship products like the Interactive Hub and the enhanced Digital Vault, Legado empowers businesses to optimise their customer engagement strategies, improve compliance, and reduce operational complexity. Backed by FNZ and supported by key industry partners like Quilter and abrdn, Legado is at the forefront of driving digital transformation and delivering cutting-edge, sustainable solutions for a rapidly changing world.
For more information, please visit www.joinlegado.com