Should we offer our customers a pensions dashboard?

Yes No

Should we partner with Moneyhub, or build our own dashboard?

Partner with Moneyhub Build our own

Should we apply to be a PDS firm ourselves or rely on Moneyhub’s permissions?

Rely on Moneyhub’s permissions Apply to be a PDS firm ourselves Unsure

What would it mean for your organisation to be a regulated Pensions Dashboard Service (PDS) firm?

save time icon

It can be your VoP: Where your organisation is already an FCA-authorised entity, you can make a Variation of Permission (VoP) application to the FCA to become a regulated PDS firm yourselves. But much of the backing documentary evidence supporting your VoP application is provided by Moneyhub as it’s based on our compliant pensions dashboard UI and APIs.

save time icon

Why are firms choosing to become a PDS?: There are two core reasons why FCA-authorised firms are deciding to become a PDS firm themselves, both arising from FCA’s dashboards regulatory framework:

Seamless customer journeys: FCA’s rules mean seamless user journeys are possible, with your branding throughout (i.e. from your existing app or website to your dashboard and back), but only where you are the PDS firm. If you’re not the PDS firm, no part of your website can be visible to the user alongside Moneyhub’s dashboard service on screen

Data export to your firm: FCA’s rules also restrict where information on the found pensions can be exported to: the user can export data either to themselves or to the PDS firm (or a firm in the same group). PDS firms are aiming to use this rule to deliver data exports & onward customer journeys which are as seamless and friction-free as possible.


Apply to be a PDS firm ourselves

What would it mean for your organisation to rely on Moneyhub’s PDS permissions?

save time icon

It’s OK not to be a PDS firm: For those FCA-authorised firms who don’t want to become a PDS firm themselves, and for non-FCA-authorised organisations, it’s still perfectly possible to use Moneyhub’s dashboard. In this scenario, you will be relying on Moneyhub’s PDS permissions.

save time icon

Impacts of the FCA regulatory framework: The impacts of FCA’s “seamless journey” and “data export” rules mean:

Moving from your app to Moneyhub and back: For a user’s journey starting from your app or website, it must be made clear that they are being passed to Moneyhub (as the regulated PDS firm) for the dashboard “find and view” service. Users can then be passed back to your website, potentially leveraging a single-sign on (SSO) for ease.

Data exports to the user: Whilst they are within the Moneyhub dashboard, the user can export their found pension information to themselves and save it, for up to 30 days. Back within your app or website, they can import their saved pension information if they wish to use it to populate your existing pension modellers and other tools.

save time icon

User journey definitions: Under this scenario, you don’t have the burden of submitting a VoP to FCA. But you will need to work with Moneyhub to specify user journeys to, and from, the Moneyhub dashboard.


Yes. Rely on Moneyhub’s permissions