Transforming utility bill payments
Enhance customer experience with smart, innovative and flexible Open Banking payments.
Supporting customers, increasing loyalty
Assist struggling, vulnerable customers
Help customers avoid late payments with Open Banking Smart Payments (Commercial VRPs) that match their income pattern.
Manage debt collection more efficiently
Open Banking offers a new approach that’s cost-effective, secure, compliant and provides a good customer experience.
Personalise the customer experience
Harness Smart Meter data for better customer journeys, as well as improving the country's energy infrastructure.
Simplifying a faster, more secure
and lower cost payments process
Explore the payments solutions which can help your business transform customer experience.
Variable recurring payments (VRPs)
Smart Payments allow you to provide flexible billing solutions that help all customers, whatever their financial situation.
Help customers to pay bills with available funds rather than going overdrawn. Allow them to pay their bills at the best cadence for them, depending on their salary or income pattern. Vary the bill amount based on actual usage to provide the most cost-effective solution for those trying to improve their financial wellness.
Flexible pay-by-link options
Whether you’re collecting debt or managing regular customer payments, you can easily send a payment request link via email, text message or WhatsApp, or as a QR code on a paper bill.
Facilitating direct bank-to-bank transfers, the need for intermediaries is removed, significantly reducing your processing costs. Plus, faster settlement times improve cashflow and the enhanced security features of Open Banking means many of your security costs disappear.
Harnessing data to improve customer experience
There’s so much more to Smart Meters! With the data they provide, we can tailor specific notifications to help customers take control of their electricity and gas usage.
We can suggest that customers schedule certain activities when power generation is largely served by renewable sources, helping to reduce carbon emissions. The data can be used to provide consumers with real time alerts when usage is likely to see them exceeding their personal budget targets, recommending simple changes to save money.