Consumer Duty: The Inside Track

Keep your finger on the pulse of Consumer Duty with our series of on-demand interviews with industry experts and the firms making a difference.

What will we cover?

Each month, we interview leading figures from across the industry and beyond to discuss their views, challenges and opinions on Consumer Duty. Discover how businesses are harnessing the opportunities the new rules present - and get the inside word on innovative best practice from those who know it best.

Key topics:

What are the main priorities for large and small organisations?

Is Consumer Duty compatible with GDPR?

How can behavioural science help businesses with their Consumer Duty compliance?

Vulnerability and supporting customers in the face of the cost of living crisis

Insight and best practice from across the industry

How Open Finance supports compliance - and opens further opportunity

Who is this interview series for?

The interviews are for any individual or business that deals with financial transactions, including banks, lenders, insurance companies, retail and auto finance providers and service and utility providers.

How does it work?

Simply complete the form to access the interviews. We'll add a new interview each month.

Want to ensure you don’t miss a thing?

Tick the box on the form, and we’ll email you when each new interview is available.