Articles
Industry news, trends and the topics we’re all talking about.
Unrecognised transactions are triggering customer panic, unnecessary fraud disputes and rising operational costs for financial institutions. Discover how next-generation transaction enrichment technology can improve trust, reduce support workloads and strengthen AI-driven banking services.
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Are false positives a necessary inconvenience or a costly, brand-damaging feature of poor categorisation and enrichment? We explore how devastating false positives can be on operational efficiency, budgets and customer sentiment.
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High false positive rates are not inevitable. With proper structure in place, they can help reduce alert fatigue for your fraud team. But three factors usually drive them: static rules applied to dynamic behaviour, overly sensitive tuning, and incomplete or siloed data.
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