How is customer data handled to remain secure once it’s accessed?

In line with industry best practices, we encrypt all data for both transport and storage, and transactional data is held separately from other PII. Access to the data, for both customers and staff, is controlled by a holistic Identity and Access Management (IAM) solution that provides Authentication, Authorisation and Accounting (AAA) for our financial-grade interfaces.

We keep individuals’ PII only as long as we need to be compliant with contractual and legal obligations. Our systems are used and audited by some of the largest banks and financial services firms in the world. We are ISO27001 certified and audited by the BSI.